Secret Salon Spa Shopper Kit
Including Word format templates so you can freely edit to suit the your Secret Shopper Survey Report.
Knowing what you're your competitors are really doing could be the final link you need to Blitz them in the Marketplace.
Plan the strategies to build a
Ever Wanted to Secret Shop Your Business & the Competition??
Have you ever wondered how your employees are really treating your customers behind the treatment room door??
Would you really like to know how your business stacks up against your competitors??
With my Secret Salon Spa Shoppers Kit you can mystery shop your own business and also your competitors. It's just so easy – the kit comes complete with CD of secret shopper survey forms so you will have all the tools at your finger tips.
Now for possibly the first time you can learn all the secrets of how your business is seen in the customer's eye. This vital information will enable you to make any changes necessary to keep salon or spa Quality Assurance and enable you to deliver Exceptional Customer Service.
You will be able to get the inside information on your competitors so that you can beat them at their game.
The kit comes complete so you will have everything you need to complete and deliver your secret shopper report along with a guide on how you can improve any section of your business & blitz your competition.
NOTE: When customizing your manual you may be required to change certain section to adhere to all applicable laws and regulations federal, state and local, governing professional licensing and business practices. This is the sole responsibility of the purchaser.